Privacy Policy
Tables by Ratko is a division of D & R International Antiques, Ltd. Therefore, all further mentions of "Tables By Ratko" are under the liability clause of D & R International Antiques, Ltd. This Privacy Policy governs the manner in which (“we”, “us”, “our”) via Tables by Ratko (“Site”) collects, uses, maintains and discloses information collected from you (“User”, “Users”) through the use of the Site and mobile application. This privacy policy applies to the Site and all products and services offered by Tables by Ratko.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site place or make an order in connection with other activities, services, features or resources we make available on our Site. Users may be asked for name, email address, mailing address, phone number, credit card information and other pertinent information deemed necessary to conduct a sales transaction.
Users may, however, visit our Site anonymously.
We do not knowingly collect information on anyone under the age of 18.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
Our Site may use “cookies” and other tracking technologies to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
HOW AND WHY WE USE COLLECTED INFORMATION
Tables by Ratko collects and uses User’s personal information for the following purposes:
To improve customer service – User’s information helps us to more effectively respond to your customer service requests and support needs. To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. We continually strive to improve our Site offerings based on the information and feedback we receive from Users.
The email address Users provide for questions, product inquiries and order processing, will be used to send them requested information and updates pertaining to their order. If User decides to opt-in to our mailing list, they will receive emails that may include Site news, updates, new features, products, related product or service information, etc. If at any time User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
WHY WE COLLECT AND UTILIZE USER INFORMATION
We will disclose data on Users if it is necessary to assist in any legal action that is required to defend, enforce, and protect the rights, agreements and legal liabilities of our Site, settle disputes, and in so far as it relates to the safety, and property of Users.
The information Users provide us to fulfill a purchase or otherwise related information may be shared with third party service companies to facilitate the marketing of our products and related campaigns, newsletters, analysis of data collected, email deliveries, and payment processing.
We may also utilize various third party companies, website analytics services and Usage Data such as IP address, Internet Protocol address, type of browser, the pages Users visit, date, time, and duration on our Site, and other personal data only to assist in improving these tasks for our Site and product offerings by tracking Users on our Site and how the Site is being utilized.
HOW WE PROTECT USER INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Any information transmitted across the Internet is not 100% safe, and the Site will not guarantee complete security with the information Users provide us.
CHANGES TO THIS PRIVACY POLICY
Tables by Ratko has the discretion to update this privacy policy at any time. When we do, we revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is Users responsibility to review this privacy policy periodically and become aware of modifications.
USER ACCEPTANCE OF THESE TERMS
By using this Site, Users signify acceptance of this policy and terms of service. If Users do not agree to this policy, please do not use our Site. User’s continued use of the Site following the posting of changes to this policy will be deemed User’s acceptance of those changes.
CONTACTING US
If Users have any questions about this Privacy Policy, the practices of this Site, or dealings with this Site, please contact us at:
Tables by Ratko - a division of D & R International Antiques, Ltd.
P.O. Box 216
Viola, WI 54664
info@tablesbyratko.com
GDPR
Introduction
The 21st Century brings with it broader use of technology, new definitions of what constitutes personal data, and a vast increase in cross-border processing. The new Regulation aims to standardise data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information that came into force across the European Union on 25 May 2018. It brings with it the most significant changes to data protection law in two decades.
Our Commitment
We (Tables by Ratko) are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR.
Tables by Ratko are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance.
How We are Preparing for the GDPR
Tables by Ratko already have a consistent level of data protection and security across our organisation, however it is our aim to be fully compliant with the GDPR by 3rd March 2020. Our preparation includes: -
• Information Audit - carrying out a company-wide information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed and if and to whom it is disclosed.
• Policies & Procedures - revising data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including: -
• Data Protection – our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.
• Data Retention & Erasure – we have updated our retention policy and schedule to ensure that we meet the ‘data minimisation’ and ‘storage limitation’ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply; along with any exemptions, response timeframes and notification responsibilities.
• Data Breaches – our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.
• International Data Transfers & Third-Party Disclosures – where Tables by Ratko stores or transfers personal information outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as provisions for binding corporate rules; standard data protection clauses or approved codes of conduct for those countries without. We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights and have effective legal remedies for data subjects where applicable.
• Subject Access Request (SAR) – we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge. Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply and a suite of response templates to ensure that communications with data subjects are compliant, consistent and adequate.
• Legal Basis for Processing - we are reviewing all processing activities to identify the legal basis for processing and ensuring that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and Schedule 1 of the Data Protection Bill are met.
• Privacy Notice/Policy – we have revised our Privacy Notice(s) to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information.
• Obtaining Consent - we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy to see and access way to withdraw consent at any time.
• Direct Marketing – we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials.
• Data Protection Impact Assessments (DPIA) - where we process personal information that is considered high risk, involves large scale processing or includes special category/criminal conviction data; we have developed stringent procedures and assessment templates for carrying out impact assessments that comply fully with the GDPR’s Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s).
•Processor Agreements – where we use any third-party to process personal information on our behalf (i.e. Payroll, Recruitment, Hosting etc), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they (as well as we), meet and understand their/our GDPR obligations. These measures include initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organisational measures in place and compliance with the GDPR.
• Special Categories Data - where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryptions and protections on all such data. Special category data is only processed where necessary and is only processed where we have first identified the appropriate Article 9(2) basis or the Data Protection Bill Schedule 1 condition. Where we rely on consent for processing, this is explicit and is verified by a signature, with the right to modify or remove consent being clearly signposted.
Data Subject Rights
In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, we provide easy to access information via [www.TablesByRatko.com] of an individual’s right to access any personal information that Tables by Ratko processes about them and to request information about: -
• What personal data we hold about them
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from them, information about the source
• The right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this
• The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use
• The right to lodge a complaint or seek judicial remedy and who to contact in such instances
Information Security & Technical and Organisational Measures
Tables by Ratko takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures, including: -
Password Protect Directories. SSL Protection. Leech Protection. IP Deny Manager. SSH/Shell Access. GNUPG Keys. SSL/TLS Manager. HotLink Protection.
If you have any questions about our preparation for the GDPR, please contact info@tablesbyratko.com.
Revision: 3/4/2020